Return policy

  • Refunds or exchanges are accepted due to manufacturer defect only.
  • Customers have up to 15 days to ask for a refund.
  • Before sending any product back, please send us an email to info@wjapanboxing.com
  • All products being returned must be returned in original, unopened packaging with tags and must not be used. 
  • The customer will be responsible for shipping costs associated with product return.
  • For exchange requests, customer is responsible for shipping costs associated with product return.
  • This policy does not cover any damage caused by the use of the products.

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